Overview
With over two decades of experience at Frontier Glass Inc., Timothy O’Brien is a cornerstone of the company’s residential division. As Residential Sales Manager, he oversees the complete lifecycle of residential projects—from initial consultations to material purchasing and project coordination. His deep product knowledge, creative problem-solving skills, and background in design and multimedia give him a unique perspective in crafting custom solutions that meet both functional and aesthetic goals.
Before joining Frontier Glass, Timothy built a diverse and dynamic career in advertising, multimedia production, and IT services. His past roles ranged from videographer and recording engineer to web designer and marketing strategist. This blend of technical expertise and customer-focused service prepared him for success in the residential glass industry, where attention to detail and effective communication are essential.
Today, Timothy leads with professionalism, a keen eye for efficiency, and a genuine passion for helping clients bring their visions to life. Whether designing custom shower enclosures or ensuring seamless installation coordination, he remains dedicated to delivering top-tier service and earning long-term trust from customers.
Key Responsibilities
- Residential product and service sales via in-home, phone, and email consultation
- Design, estimating, and presentation of custom shower enclosure projects
- Order entry and material purchasing
- Review of materials for accuracy and completeness
- Coordination and consultation with installation personnel
Specialties
- Residential sales and customer service
- Computer-aided design (CAD)
- Marketing and lead generation
- Product sourcing and vendor coordination
Professional Values
- Customer satisfaction through cost-effective, thoughtful solutions
- Maintaining professionalism and operational efficiency
- Driving customer referrals and long-term relationships